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Frequently Asked Questions

FAQ Topics

Shipping

Q Does Charlie Bean ship to Alaska, Hawaii, or internationally?
Q Does Charlie Bean offer expedited shipping?
Q Does Charlie Bean combine shipping on purchases?
Q I received a damaged product or the carrier indicated the shipment was damaged. What do I do?
Q Can I track my order?

Ordering

Q Can I order by phone?
Q Can I cancel my order?
Q Can I look up my order history?

Other

Q Does Charlie Bean exchange products for other like products?

Coffee

Q What roast style should I choose for my coffee?

Pricing

Q Does Charlie Bean offer wholesale pricing?